guided by the star
We help you through the whole visa process: from filling in the application form and preparing documents to booking your interview and getting ready for it. We explain every stage and stay in touch until the visa decision.
Map · bearing and distance from Kyiv
From familiar destinations
to unusual visa routes.
The stars on the compass sit where these countries lie relative to Kyiv. Hover over any of them — the needle will show you.
rings — 2,500 / 5,000 / 10,000 kmN at the top
Kyiv · 50°27′ N · 30°31′ E
USA · 307° NW · 7,510 km
We help you through the whole visa process: from filling in the application form and preparing documents to booking your interview and getting ready for it. We explain every stage and stay in touch until the visa decision.
Four directions · four numbers we answer for
visas we’ve already helped our clients get
of our clients’ applications are approved
chance assessment: the percentage first, then the contract
the longest we take to reply to a request on working days
1Response time — working days, 10:00–19:00 Kyiv time; requests sent at the weekend get a reply on the next working day.
Each destination has its own page: visa types, documents, timelines and answers to the questions people have before they contact us.
Kyiv · 50°27′ N · every bearing is measured from here
The same star shines over Kyiv and over Tokyo. And we know where the road between them begins.
Our clients’ reviews, translated from Ukrainian.
Swipe through reviews →
It was very comfortable to sort everything out with you
Thank you for your help! Overall we liked everything 😊 It was very comfortable to sort everything out with you – and we appreciate that you saved us the time we would have spent figuring out what goes where and how, and that you helped with our cases, where there could have been nuances if we had applied on our own) Not that I didn’t overthink it all and get a bit worked up after reading Threads and Reddit, but that’s just me 😁
The team will give you peace of mind throughout the whole process
I want to leave a review — I’m very happy with working with you! ❤️ Everything was as fast, informative and clear as it gets. At every stage I felt supported and understood exactly what needed to be done and why.
I was a bit worried because of a previous visa refusal and thought my case might be more complicated, but thanks to the support I felt much calmer.
I definitely recommend Gen.Visa to anyone who is anxious about the process, doesn’t have time to figure out all the nuances on their own or has a non-standard situation. The team will give you peace of mind throughout the whole process. 🇺🇸
Special thanks to you, Maria — you’re very kind and attentive. Even after I got the visa, you helped with questions about my upcoming trip to the US, that means a lot 🫶🏻
You can see more cases on our Instagram
Instagram ↗honestly? everything was really great, fast, informative
honestly? everything was really great, fast, informative
I’m so so grateful for the whole journey
and sorry for texting at night
you explained every nuance in detail) so I owe the success to you too ❤️
at the interview they asked exactly the questions we had practised
My review of the interview:
My interview was in Kyiv. The conversation with the consul itself was very quick (3–5 min), but I had to wait in line for about an hour from entering the consulate grounds. Two windows were open: at one, a friendly lady in a vyshyvanka; at the other, a young man who asked lots of detailed questions. I was lucky to get the lady in the vyshyvanka.
The preparation session with Gen.Visa helped a lot, because at the interview they asked exactly the questions we had practised: “Do you feel safe in Kyiv?”, “Have you or your family been harmed?”, “Do you think you could be harmed after returning to Ukraine from the States?”. There were also standard questions: where I work and as what, my salary, whether I have a family. They didn’t ask for any documents at all.
My overall impression of the interview and the preparation with the agency is very positive. I felt supported by the agency and was well prepared, which helped me feel confident and not nervous.
It’s good to know you can hand the process over to safe hands
Got a US visa, and a UK one before that.
It’s good to know you can hand the process over to safe hands, and they’ll guide you through it all the way and brief you on what to expect at the visa interview, and then everything happens exactly like that — what more could you ask for?
So 10/10 :)
the team was always in touch and helped resolve questions very quickly
I want to thank the Gen Visa team for the visa support. It was my first experience applying for a UK visa, so I had a lot of questions about the process. What I’d like to point out: the team was always in touch and helped resolve questions very quickly. Communication was very comfortable and it was clear they were trying to help me. I’ll also note there were no delays on the team’s side in preparing/submitting the documents. Overall, a very positive impression! As a result, the visa was successfully granted)
So glad we now have a 10-year visa for my mum!!
Thank you and the team for helping with the visa! We’re super happy and pleased with the process (and the result) 😁
So glad we now have a 10-year visa for my mum!! Mum really loved the detailed instructions (she printed them out and almost learned them by heart), so both the process and the interview went very smoothly!
the process was as efficient and quick as it gets
Picked up my passport🙈 they gave me 10 years
Thank you so much for helping me get the visa, the process was as efficient and quick as it gets!
At the start it seemed like it would all be complicated and stressful. But looking back at the whole process now, you simplified all those tricky points for me as much as possible.
It was a pleasure working on this together🫶
Five clear stages, and at each one you know what’s already done, what’s happening now and what the next step is. We support you throughout the whole process and are always in touch.
We’ll discuss your situation, answer your questions and help you decide on the next steps. You can contact us even if you don’t yet know where to start or what your chances of getting a visa are.
We’ll help you sort out the documents, tell you what’s missing and check the finished package before it goes to the consulate.
We fill in the application form and book your biometrics or interview for the earliest available date.
We’ll tell you in advance how the interview goes, what questions the consul may ask and what to pay attention to. We’ll discuss your situation and prepare recommendations you can come back to before the appointment.
Once your visa is approved, we stay in touch: we’ll explain how to collect your passport, whether the visa needs activating and how to use it from then on.
Didn’t find the country you need in the list? Message us and we’ll tell you more about getting a visa for your destination.
Scroll the table →
| Destination | Visa types | Timeline | Interview |
|---|---|---|---|
| USAUSA | B1/B2, F-1, J-1, C1/D | 3–6 weeks | yes, in person |
| United KingdomGBR | Standard Visitor | 3–8 weeks | no interview |
| CanadaCAN | Visitor Visa | 4–10 weeks | biometrics |
| JapanJPN | Temporary Visitor | 2–4 weeks | no interview |
| South KoreaKOR | C-3 | 2–5 weeks | depends on the type |
| ChinaCHN | L, M, Q2 | 2–4 weeks | biometrics |
| SingaporeSGP | Tourist | 1–2 weeks | no interview, online |
| South AfricaZAF | Tourist | 2–4 weeks | no interview, online |
| MoroccoMAR | Tourist | up to 2 weeks | no interview, online |
Have a complicated visa history? We’ll help you make sense of the situation, find the weak spots in your application and build a case that takes every important detail into account.
If a previous attempt to get a visa was unsuccessful, we’ll analyse your visa history, identify possible weak spots and discuss a new application strategy.
No travel history yet? That’s no reason not to apply. We’ll help you prepare an application that focuses on your strongest points.
Only a few weeks left until departure? We’ll make your application a priority and look at every possible option so you get your visa in time for your trip.
For companies that need visas for their team on an ongoing basis, we offer a separate format of cooperation. From 5 applications a month, the company gets a dedicated personal manager, and we agree the terms and fees individually.
We’ll help you close a large volume of visas for a tour, fast. Reliable outsourcing — no need to hire a visa manager.
Business trips and business visas for several employees under one contract. One invoice, one person responsible on our side.
For tour and event organisers — visas for the whole group at once, with a single submission schedule.
It all depends on the country you’re planning to travel to. For visas to many countries in Asia and Africa, you usually need to provide flight and accommodation bookings. For US, UK and Canadian visas, on the other hand, you usually don’t need to buy tickets or book a hotel in advance.
But even if your visa does require these documents and you don’t want to risk your money before you get a decision — don’t worry! Our team will help you prepare the bookings you need with no financial risk.
Yes! Payment for our services is always split into two stages:
So if your visa is refused, you don’t pay the second part of our fee.
Definitely! A refusal is far from always caused by a weak applicant profile. Often the problem is poor preparation for the application: an incorrectly completed form, the wrong documents, or mistakes that professional support would have helped you avoid.
Our team helps present your situation properly, take the consulate’s requirements into account and minimise the risk of mistakes at every stage.
On top of that, with us you won’t have to work out all the technical details yourself: where and how to fill in the form, how to upload it correctly, when and on which website to book your interview, why the consular fee payment won’t go through, or why you might not be let into the consulate.
We take care of the organisational and technical side, so you can focus on getting ready for the trip itself.
Over 1,000 visas we’ve helped obtain and 97% of applications approved. We reply the same day. The first step is a free assessment of your chances based on your situation.
Tell us where and when you plan to travel, and we’ll find a convenient time for a consultation. Just 15 minutes of conversation, and every visa question will fall into place!
Message us on Telegram ↗Account @gen_visa — opens in Telegram.
